GCAP Specials Newsletter

Returns Policy

We value your business and want to keep you as a customer. Therefore every effort will be made to make sure that your shopping experience at GCAP is a positive one. In the event that you need to return an item, please refer to the guidelines below.

Returns will be only be accepted on products up to 30 days from the date of purchase. All returns are subject to a 15% restocking fee at GCAP's discretion. If there was an error on our part, then this fee is waived. The following items are non-returnable:

1. Special Order Items
2. Electrical Components and Accessories
3 . Items which have been opened/used or are not in new condition.
4. Items which have been damaged due to misuse, abuse, or incorrect installation.

GCAP stands behind our products and will honor manufacturer warranties. Items returned for warranty claims will be evaluated on a case by case basis and will be authorized at GCAP's discretion.

All returned items must have prior approval. Please contact our customer service department to obtain a Return Authorization number.

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